privacy
How does Cheshire Solutions safeguard your personal information?
What personal information do we collect?
To what parties do we disclose personal information?
What are your privacy choices?
How does Cheshire Solutions safeguard your personal information?
Once your information reaches us, it resides on a server that is heavily protected. We maintain physical, electronic, and procedural safeguards on your information.
Only authorized employees are permitted to access customer information. Authorized employees have been trained on how to handle information properly and are subject to strict limitations and guidelines in the handling of that information. Only a very small set of authorized employees is ever permitted to access customer credit card or bank account numbers.
What personal information do we collect?
Information we receive from you.
When you open a Cheshire Solutions account, we require certain information, such as your name, address, phone number, and email address.
When you send, receive or request a payment through Cheshire Solutions, we collect transaction information needed to perform the service, which may include your credit card, debit card, or banking information.
When you sign up for optional features or products, we collect information needed to provide the service or to establish that you qualify for such features or products.
When we cannot verify the information you provide online, we may ask you to send us additional information, such as your driver's license or a recent utility bill, or to confirm your location through an automated phone-back process. This verification process is necessary in order to safeguard your account against potential fraud.
Information about you from third parties.
When you add a credit card or debit card, we use card authorization and fraud screening services to verify the information you provide.
If you receive high overall payment volumes through Cheshire Solutions, we may do a background check or obtain information about you from a credit bureau or a business information service such as Dun & Bradstreet.
We may receive personal information about you from our subsidiary and affiliated companies to provide integrated customer support, to facilitate a payment transaction or to investigate potential fraud, illegal activity or violations of the Cheshire Solutions User Agreement.
To what parties do we disclose personal information?
Card authorization and fraud screening services. If you use a credit card or a debit card with your Cheshire Solutions account, we will use these services to verify that your card information and address match the information that you supplied to us and that the card has not been reported lost or stolen.
Other Cheshire Solutions corporate entities. We may disclose personal information to other Cheshire Solutions corporate entities to process payments and provide integrated customer support related to PayPal transactions, as well as to investigate potential fraud, illegal activities or violation of the Cheshire Solutions User Agreement.
Companies with whom we jointly offer products. If you sign up for a co-branded version of Cheshire Solutions, we will share only the minimum information to provide enhanced integration between Cheshire Solutions's and the partner's services.
Agencies or authorities with whom we are legally required to cooperate. We may disclose information during the investigation of fraud or illegal activity. For example, we may disclose personal information in response to a subpoena, warrant, court order, or comparable legal process.
What are your privacy choices?
You have the ability to view or update your personal information and credit card or checking account information any time by contacting Cheshire Solutions at:
Cheshire Software Solutions LLC
928 Dunhill Way
Newport News, VA 23602-8884
757.291.5545
info@cheshiresolutions.com
You have choices in the types of communications you wish to receive from Cheshire Solutions. When you opened a Cheshire Solutions account, your notification preferences were set to receive the Cheshire Solutions Periodical and Product Updates, and invitations to Customer Surveys. To change these notification settings or to opt-in to other notifications, please contact Cheshire Solutions at:
Cheshire Software Solutions LLC
928 Dunhill Way
Newport News, VA 23602-8884
757.291.5545
info@cheshiresolutions.com
You have the choice of closing your Cheshire Solutions account. If you choose to close your account, we will mark your account in our database as closed but will keep your personal information in our database. Your information will be used only for fraud prevention, to assist law enforcement, or as permitted by law.
You have the ability to review the Cheshire Solutions Privacy Policy anytime by clicking the Privacy link in the footer of every page on the Cheshire Solutions web site
If you have any other questions about Cheshire Solution's privacy practices, please feel free to contact us at (757) 291-5545, or click the Contact Us link in the footer of every page of the Cheshire Solutions web site.